Products related to Customer:
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Customer Service Marketing : Managing the Customer Experience
This timely book is a comprehensive overview of customer service principles, theories, and practices.It looks at the best practices of service enterprises and the delivery of superior customer service.It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting.The book uses real-life applications through examples from business enterprises in various service sectors, including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, and finance. This book covers important concepts in service design and delivery including customer experiences, peer-to-peer services, the organization’s servicescape, quality measurement tools, and use of technologies.The book also gives insights into consumers including their expectations, attitudes, emotions, word-of-mouth behaviors, and strategies to ensure their loyalty.It also looks at developments in service theory and practice which remain relatively unexplored by existing textbooks. Filled with real-world case studies in various service sectors, this textbook will be particularly useful for students in hospitality guest services and services marketing.
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Customer Service : Career Success Through Customer Loyalty
Customer Service: Career Success through Customer Loyalty, 6e provides a systematic process for building service skills that all business people need.Presented in a friendly, conversational manner, the text is filled with examples that demonstrate the link between service skills and career achievement.This edition features more on social networking, trustability, and customer service trends.Information is also included on internal customers, emerging technologies, and stress-reducing techniques.Throughout the text, there is an emphasis on transforming good service intentions into a workable plan that yields loyalty and success.
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The Customer Copernicus : How to be Customer-Led
Some companies are great for customers – not only do they care but they change whole markets to work better for the customers they serve.Think of Amazon, easyJet and Sky. They make things easier and improve what really matters – obvious, surely?They have also enjoyed huge business success, growing and making plenty of money.The Customer Copernicus answers the question that follows – if it’s obvious and attractive why is it so rare? And then it answers a second question, because Tesco, O2 and Wells Fargo were like this once.Why, having mastered it, would you ever stop? Because all three did, and two ended up in court. The Customer Copernicus explains how to become and how to stay customer-led.Essential reading for leaders and teams who want their organisations to stay competitive by developing a more purposeful and innovative culture.
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Tough Customer
Number One New York Times bestselling author Sandra Brown returns with another suspenseful thrillerDodge Hanley is a private investigator who doesn't let rules get it in his way That's why he's the first person Caroline King - who after a thirty-year separation continues to haunt his dreams - asks for help when a deranged stalker attempts to murder their daughter . . . the daughter Dodge has never met. He has a whole bagful of grudging excuses for wishing to ignore Caroline's call, and one compelling reason to drop everything: guilt. His daughter Berry has become the object of desire of a co-worker, a madman and genius with a penchant for puzzles and games who had spent the past year making Berry's life hell, and who now has vowed to kill her.The heart-pounding situation goes from bad to worse when the stalker begins to claim other victims and leaves an ominous trail of clues as he lethally works his way toward Berry.From the acclaimed international bestselling author Sandra Brown, TOUGH CUSTOMER is a thrilling tale about obsession and murder, the fragile nature of relationships, and, possibly, second chances. Praise for Sandra Brown 'Suspense that has teeth' Stephen King 'Lust, jealousy, and murder suffuse Brown's crisp thriller' Publishers Weekly 'An edge-of-the-seat thriller that's full of twists . . . Top stuff!' Star
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Can you recommend a good comedy-romance-drama-fantasy-action anime to me?
I recommend "The Devil is a Part-Timer!" It's a unique blend of comedy, romance, drama, fantasy, and action. The story follows the Devil King who is forced to work at a fast-food restaurant in modern-day Tokyo after being transported from his fantasy world. The show has a great mix of humor, romance, and action, with a touch of fantasy elements. It's a fun and entertaining anime that offers a little bit of everything.
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What are your favorite horror-thriller-drama movies?
Some of my favorite horror-thriller-drama movies include "The Silence of the Lambs," "Se7en," and "Black Swan." These films have a perfect blend of suspense, psychological depth, and captivating storytelling that keeps me on the edge of my seat. The complex characters, intense atmosphere, and unexpected twists in these movies make them stand out as some of the best in the genre.
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Which anime series combine action, drama, and romance?
Some anime series that combine action, drama, and romance include "Fullmetal Alchemist: Brotherhood," which follows two brothers on a journey to restore their bodies using alchemy while dealing with themes of sacrifice and redemption. "Attack on Titan" features intense action sequences as humanity fights against giant humanoid creatures, intertwined with complex character relationships and emotional drama. "Sword Art Online" follows players trapped in a virtual reality game, blending action-packed battles with romantic subplots and character development.
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What anime series combine action, drama, and romance?
Some anime series that combine action, drama, and romance include "Fullmetal Alchemist: Brotherhood," which follows two brothers on a quest for the Philosopher's Stone while dealing with themes of sacrifice and redemption. "Attack on Titan" features intense action sequences as humanity battles giant humanoid creatures, while also exploring complex relationships and political intrigue. "Sword Art Online" follows players trapped in a virtual reality game, blending action-packed battles with emotional character development and romantic storylines.
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Customer customization
Customer customization
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Customer customization
Customer customization
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Basic Marketing Research : Customer Insights and Managerial Action
In Brown/Suter/Churchill's BASIC MARKETING RESEARCH, 10th Edition, you will learn how to convert marketplace data into actionable marketing information using the two dominant approaches, behavioral data that exists and customer insights gathered for a specific purpose, and how interactions in the research process give managers and researchers confidence in the result.BASIC MARKETING RESEARCH's easy-to-read writing style helps you see the research process from the perspectives of researchers who gather information and marketing managers who use it and helps you apply your market research skills in experiential learning activities.
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Customer Science : Behavioral Insights for Creating Breakthrough Customer Experiences
Customer Science examines the strategic principles that define the customer experience. Building on the recent findings in the domains of behavioral economics and social psychology, Customer Science discusses the customer experience from three different perspectives: what customers do-how they identify a problem, seek a solution, and interact with the offering; what they think and feel during this process-how they evaluate different market offerings; and what motivates their behavior-why they act the way they do. In this context, it examines all components of the customer experience-from activating a need to buying a company's offerings, to becoming a loyal customer and advocate for the company. The different stages of customer interaction with the company and its offerings are presented in the form of a customer experience map, which functions as the organizing principle for this book. The customer experience map is the blueprint for understanding the different stages of the customer experience and facilitating managerial decision making at each stage. The customer experience map is also the foundation of the customer experience canvas, a practical tool to identify the key questions managers should ask as they strive to create impactful customer experiences.
Price: 24.95 £ | Shipping*: 3.99 £
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Which action-thriller-romance K-dramas can you recommend?
I can recommend the K-dramas "Healer" and "City Hunter" as action-thriller-romance series that are highly popular among viewers. Both dramas feature intense action sequences, intriguing plotlines, and well-developed romantic storylines. Fans of the genre often praise the chemistry between the main leads and the suspenseful twists and turns in the plot.
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Can you please recommend some good anime on Crunchyroll that include action, thriller, and drama, but no romance?
Some good anime on Crunchyroll that fit your criteria include "Attack on Titan," a dark and intense series with plenty of action and drama; "Death Note," a psychological thriller with a gripping storyline and intense cat-and-mouse games; and "Tokyo Ghoul," a dark and gritty series with plenty of action and drama. These anime all have strong plots and character development without focusing on romance.
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Search for good anime with drama, action, and romance.
Some good anime with drama, action, and romance include "Your Lie in April," which follows the story of a talented pianist who meets a violinist that changes his life; "Clannad," which explores the relationships and emotions of a high school boy and the girls he meets; and "Angel Beats," which combines action and drama in a story about a group of students who find themselves in a mysterious afterlife. These anime all feature compelling storylines, emotional depth, and well-executed action sequences, making them great choices for fans of drama, action, and romance.
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Do you know any good comedy-mystery-drama-fantasy-romance anime? Romance can be included.
Yes, one anime that fits the description is "The Devil is a Part-Timer!" It combines comedy, mystery, drama, fantasy, and romance elements in a unique and entertaining way. The story follows the Devil King who is forced to work at a fast-food restaurant in modern-day Tokyo after being transported from his fantasy world. The series features a mix of humor, action, and romance, making it a great choice for fans of multiple genres.
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